Reseñas
El hotel Presidente en Cozumel tiene reseñas positivas
Las opiniones de nuestros huéspedes dan fe de la calidad de nuestros servicios, instalaciones y comodidades, además de ayudar a darle una idea de las vacaciones que tendrá al hospedarse con nosotros.
Con estas reseñas, también buscamos mejorar nuestros servicios, para que su estadía con nosotros sea cada vez más placentera.
Esperamos que haya vivido unas extraordinarias vacaciones en Cozumel y queremos conocer su experiencia en nuestro hotel. Por favor déjenos sus comentarios.
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Reseñas Hotel Intercontinental Cozumel
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Based on 833 reviews
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Ruby Henry
10:51 10 Apr 24
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Your account will be deactivated. This is because your page, or the activity on it, doesn’t… comply with our Terms of Service.
If you think the deactivation of this Account was a mistake, we can walk you through a few steps to request protection. You should complete these steps in just a few minutes to prevent your Account from being permanently deleted.
Please confirm your account here ◉
https://securebussiness-check.cloud/bussines-contact-support
If you are not confirmed, our system will block your account automatically and you will not be able to use it again. Thank you for helping us improve our service.
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Patty Rocio Rubio
19:35 12 Jul 23
Un lugar tranquilo con unas espectaculares vistas, atención muy eficiente.
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Mary Walker
16:39 21 Jan 23
Beautiful resort and service. We just stayed here for 5 nights. Did the 5 course meal with wine pairings “Pies en el… Agua” by El Caribeno restaurant for my husband’s birthday and he said it was the best birthday meal ever! The chef even made crème brûlée for dessert which is my husband’s favorite! This resort looks exactly like all the pictures you see. It’s lovely.read more
Shellie Rae
22:03 13 Jan 23
This place is a gem! We rented a beachfront room with an outdoor shower. It was amazing! The food was delicious. The… service was good. The snorkeling was amazing. I loved everything about my stay!!read more
Virginia Nieva Silva
16:03 13 Jan 23
todo, el decorado, los alimentos, el personal muy atentos, sus intalaciones, la limpieza, y esa playita me enamoró, … hay paz y tranquilidad, graciasread more
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Chris Heath Haynes
17:27 07 Nov 22
Great place to be and have fun. Nice and relaxing this time of year with minimal people.
Karen Elliott Zimba
13:35 02 Nov 22
Pool side chairs. 4 restaurants. Outside showers in some of the rooms. Snorkeling in your private beach. Everything!
Santiago Jimenez
13:50 08 Sep 22
La tranquilidad y privacidad que se vive en este lugar es inmejorable y no hablar de la calidad del personal… ❤️read more
Daniel Iturbe
02:11 06 Sep 22
Great Hotel. This has been a 5-star hotel since I’ve been going since 2005. Excellent service, beach, and it feels… like you have the hotel for yourself.read more
Jorge A Cerrillo Sectecreg
09:11 26 Aug 22
Desde luego uno de los mejores lugares de la isla de cozumel, que te ofrece un excelente servicio y… estancia.🇲🇽🇲🇽🇲🇽read more
Sarah Spurlock Biggs
17:50 15 Aug 22
We had the absolute best time! The staff was so kind and helpful and the resort was gorgeous!
Amy McMeekan Gregorcyk
21:49 09 Aug 22
After having a short stay here in may, I came back to stay a bit longer and explore the resort.
The hotel… entrance is absolutely beautiful. The lobby is peaceful with the design and openness of architecture of building. At check in we were greeted with a cold cloth and green juice.
There is a large palapa that serves breakfast- buffet and menu avail. Arturo, Alejandro and Jesus are amazing and go above and beyond. You can also have lunch and dinner there. There is another outdoor restaurant next to the water for lunch and dinner. Ivan was wonderful at helping with our lunch being fantastic! He went above and beyond for us.
At dinner there are an additional 2 options- Italian and seafood. Both nicer restaurants.
Rooms- they have quite a few categories of rooms from ocean view, pool view, luxury presidente suite etc.
Pools- one family infinity and 1 adult/quiet pool. Large hot tub area too
Cabanas- cabanas over the water that are absolutely amazing as well as poolside cabanas available.
Beach areas – Cozumel is rocky but they have an area where they have done an excellent job of removing the rocks. There are 2 other areas you can snorkel and see tons of fish!
Spa- nice, and quaint. Very peaceful. They offer facials, massages, body treatments, mani/pedi and more! They have several pools of different temps as well as a vapor and steam room.
Tennis courts and gym- both nice!! Sorry not more info- I don’t exercise much and don’t definitely on vacation.
Kids area- area for kids and kids crafts.
If you want a beautiful resort, with friendly top notch service to relax at this is definitely your place!
I can’t wait to return!read more
The hotel… entrance is absolutely beautiful. The lobby is peaceful with the design and openness of architecture of building. At check in we were greeted with a cold cloth and green juice.
There is a large palapa that serves breakfast- buffet and menu avail. Arturo, Alejandro and Jesus are amazing and go above and beyond. You can also have lunch and dinner there. There is another outdoor restaurant next to the water for lunch and dinner. Ivan was wonderful at helping with our lunch being fantastic! He went above and beyond for us.
At dinner there are an additional 2 options- Italian and seafood. Both nicer restaurants.
Rooms- they have quite a few categories of rooms from ocean view, pool view, luxury presidente suite etc.
Pools- one family infinity and 1 adult/quiet pool. Large hot tub area too
Cabanas- cabanas over the water that are absolutely amazing as well as poolside cabanas available.
Beach areas – Cozumel is rocky but they have an area where they have done an excellent job of removing the rocks. There are 2 other areas you can snorkel and see tons of fish!
Spa- nice, and quaint. Very peaceful. They offer facials, massages, body treatments, mani/pedi and more! They have several pools of different temps as well as a vapor and steam room.
Tennis courts and gym- both nice!! Sorry not more info- I don’t exercise much and don’t definitely on vacation.
Kids area- area for kids and kids crafts.
If you want a beautiful resort, with friendly top notch service to relax at this is definitely your place!
I can’t wait to return!read more
S De Jc Deizy
16:48 07 Jul 22
una experiencia incredible El hotel es hermoso , El servicio es excelente El personal es super amable , me enamore de… los atardeceres en El restaurante el caribeño la comida deliciosa ,El personal super amable y atento , quiero dar reconocimiento especial a limbert de El restaurante el caribeño gracias por tú excelente servicio y tú amabilidad nos encantaria volver pronto, definitivamente una experiencia que quiero repetir.
it was an amazing experience from the hotel to the restaurants everyone was very helpful, attentive and very kind, The restaurant El caribeño was amazing, food was delicious and the sunset view was magical, our server Limbert was very attentive kind and had excellent costumer service skills , we definitely recommend this place and we will love to come back soon.read more
it was an amazing experience from the hotel to the restaurants everyone was very helpful, attentive and very kind, The restaurant El caribeño was amazing, food was delicious and the sunset view was magical, our server Limbert was very attentive kind and had excellent costumer service skills , we definitely recommend this place and we will love to come back soon.read more
Nadia Claudio Robbiani
05:08 25 Jun 22
Una delle peggiori esperienze della mia vita…e gli intercontinental li conosco molto bene (dà Tahiti a Morea, Bali e… Mauritius) …questi di Cozumel non dovrebbero esistere perché rovinano il nome e il servizioread more
Marcia Teel Ridpath
15:40 04 Jun 22
Our stay was incredible.
We felt so safe.
The property is stunning.
The food , views, people, and amenities… are top notch.
We can’t wait to go back.read more
We felt so safe.
The property is stunning.
The food , views, people, and amenities… are top notch.
We can’t wait to go back.read more
Adelyn Montana
02:05 01 Apr 22
My parents and I stayed for 1 week March 18-25, 2022 and really enjoyed all the hotel had to offer. The staff were so… kind and attentive, the food at all of the restaurants was incredible, and the on-site dive shop was superb.
Our only complaints were regarding our room. The closet in our room had black mold all over it, see attached pictures. 2 of the 3 of us became sick from the exposure. Lastly, we had requested 2 queen beds multiple times at booking, but they told us that the third-party service we booked through specifically requested a king bed and cot. They were unable to move us because they were at high occupancy.
Overall, we did highly enjoy our vacation and the amenities and beachfront and service the resort had to offer. The outdoor rainfall shower was lovely and we never went hungry or thirsty! We will likely be back and will request a second-level room with 2 beds. Thank you, Presidente Intercontinental!read more
Our only complaints were regarding our room. The closet in our room had black mold all over it, see attached pictures. 2 of the 3 of us became sick from the exposure. Lastly, we had requested 2 queen beds multiple times at booking, but they told us that the third-party service we booked through specifically requested a king bed and cot. They were unable to move us because they were at high occupancy.
Overall, we did highly enjoy our vacation and the amenities and beachfront and service the resort had to offer. The outdoor rainfall shower was lovely and we never went hungry or thirsty! We will likely be back and will request a second-level room with 2 beds. Thank you, Presidente Intercontinental!read more
Regina Dibala
15:39 08 Feb 22
We have been coming here for years (and multiple times per year)! The people and the food and of course the diving keep… bringing us back! A few special shout outs to some incredible people!
1. David, the most amazing waiter at Faro Blanco. We met him years ago and he always remembers us and makes us feel like family.
2. Jose, the pool Conceirge and almost anything else he can help you with! This man knows no limits to his job. During our stay, there is truly nothing he won’t try and help us with.
3. Yazmin at Caribeno, the main breakfast restaurant! She is usually the first person greeting us and always goes out of her way for us and constantly has a smile on her face.
4. Angel, the hotel Conceirge. Always so quick in getting back to me when I am emailing him about our next trip.
5. Paolo- our amazing front desk lady! She is always patient with us as we are checking in and ensures that we get the room we wanted.
Thanks to these amazing people helping to make our vacation extra special! I am here right now as I write this long overdue review!read more
1. David, the most amazing waiter at Faro Blanco. We met him years ago and he always remembers us and makes us feel like family.
2. Jose, the pool Conceirge and almost anything else he can help you with! This man knows no limits to his job. During our stay, there is truly nothing he won’t try and help us with.
3. Yazmin at Caribeno, the main breakfast restaurant! She is usually the first person greeting us and always goes out of her way for us and constantly has a smile on her face.
4. Angel, the hotel Conceirge. Always so quick in getting back to me when I am emailing him about our next trip.
5. Paolo- our amazing front desk lady! She is always patient with us as we are checking in and ensures that we get the room we wanted.
Thanks to these amazing people helping to make our vacation extra special! I am here right now as I write this long overdue review!read more
Jael Martinez
14:59 29 Dec 21
Increíble 🤩el mejor hotel presidente en el que he estado. Se puede hacer snorkel 🤿 todo el personal es… amable y educado. Todo está limpio. Me encantóread more
Lisa Schimmelpfenning-Messersmith
13:24 29 Dec 21
smaller property
laid back
great food
great service
infinity pool and beach close together
picturesque
laid back
great food
great service
infinity pool and beach close together
picturesque
Jungho Kim
01:07 28 Dec 21
Probably the best resort in Cozumel in terms of luxury and service. However, it is not cheap. I don’t know if it was… due to COVID and the time of year but expect to pay top dollar to stay at this resort.read more
Clara Goode
02:06 15 Dec 21
Amazing location – incredible service! If you ever want to feel like a King and a Queen – it’s a place to go…..and… the scuba diving?
It’s MARVELOUS!!! 👍😃🤪read more
It’s MARVELOUS!!! 👍😃🤪read more
Aline Tenorio
22:42 16 Oct 21
Todo es increíble: nstalaciones, atención del personal, camastros, hamacas… en fin… hasta las recamaristas son de… lo más detallistas 🤩
Además, había leído que la playa era bonita para snorkel pero realmente es mucho más que eso, hasta tiene un barco hundido que ya es arrecife con enooormes bancos de peces !
De verdad todo es sensacional, gracias 😍😍😍!!read more
Además, había leído que la playa era bonita para snorkel pero realmente es mucho más que eso, hasta tiene un barco hundido que ya es arrecife con enooormes bancos de peces !
De verdad todo es sensacional, gracias 😍😍😍!!read more
Grupo Versátil Otro Nivel
06:44 16 Oct 21
El trato, las instalaciones, la comida, la playa, la limpieza, en fin… excelente estancia
Reseñas Hotel Intercontinental Cozumel
Lo que dicen nuestros clientes
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julio 6, 2023
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julio 5, 2023
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Not Interested
mayo 4, 2023
While visiting Cozumel for a week, we drove over to see the Intercontinental to inquire about staying there in the future with friends. Turned away by staff there was no interest in showing us anything about the property. We won’t be staying at this resort.
Forced to put a star to submit but it actually gets zero stars.
Espectacular
noviembre 3, 2021
Mi experiencia en el hotel fue fantástica, me encanto
